Privacy Policy

Effective Date: July 1, 2026

At Crafty Charms Studio LLC ("Crafty Charms Studio," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order history

  • Personalization details provided for custom products

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Pages visited

  • Time spent on our website

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Personalize custom products

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

We only collect information necessary to operate our business.

3. Payment Information

Payments are processed securely through trusted third-party payment providers, including Stripe and any additional payment methods offered during checkout.

Crafty Charms Studio LLC does not store your complete credit or debit card information.

Payment providers maintain their own privacy and security policies.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor behavior

  • Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Fraud prevention services

  • Legal authorities when required by law

These providers receive only the information necessary to perform their services.

7. Marketing Communications

If you subscribe to receive promotional emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Order confirmations and service-related communications are not considered marketing emails.

8. Data Retention

We retain customer information only as long as necessary to:

  • Complete transactions

  • Maintain business records

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion of your personal information

  • Object to certain processing activities

  • Request a copy of your personal information where applicable

To exercise any of these rights, please contact us.

12. Policy Updates

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on this website.

The latest version will always be available on this page.

13. Contact Information

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Crafty Charms Studio LLC

Miami, Florida, United States

📧 support@tccstudio3d.com